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Module 3

What is this chapter about?
The third module refers to active listening while it also introduces ways of how in-company
trainers could motivate the apprentices, support and encourage them and help them
participate actively in the learning process. Active listening is a very relevant skill for in-

company tutors. Indeed, active listening allows to motivate the apprentices and to support
them develop a work-appropriate behaviour.

By supporting the apprentices, in-company tutors can ensure their professional development,
but also their personal growth. In-company tutors can come up with many ways for
encouraging apprentices to achieve their best in a work environment, and use their
knowledge and skills, but also by developing new ones, that will affect their careers and
personal lives.

Learning objectives

The aim of the module it to allow learners to be able to
- Improve their skills and competencies

- Identify their knowledge and skills gaps

-Acquire new methods that can be used in apprenticeship programs.

-Learn how to motivate apprentices

-Understand how to support apprentices in their daily tasks

-Create efficient tasks for the apprentices

- Use an employee recognition software
-Assess themselves and their peers efficiently

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