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Self-assessment
Before starting the Module 3, take the self-assessment test and check your knowledge
about the topic. Correct answers are at pag. 37
1. A positive work environment can encourage:
a) Punctuality
b) Teamwork
c) Competition
d) Negative feedback
2. Motivated apprentices are:
a) Willing to collaborate with others
b) Always happy
c) Not open to changes
3. You can support the apprentices by :
a) Defining their career goals by yourself
b) Recognizing their achievements
c) Helping them improve only their professional skills.
4. Summarizing others though is an essential process in active listening
TRUE FALSE
5. You should only provide the negative feedback
TRUE FALSE
6. The use of technology is not something important in the learning process
TRUE FALSE
7. You can provide your feeback by:
a) Face to face discussion
b) A formal email
c) A web-conferencing tools
d) All of the above
e) None of the above
8. Apprentices can learn from each other
TRUE FALSE
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