Page 14 - 4EXPORT IO4_EN

2019-1-ES01-KA202-063864

Self-assessment

SELF-ASSESSMENT: MODULE 2

Before starting the Module 2, take the self-assessment test and check your knowledge
about the topic. Correct answers are at pag. 37

1. Communication between in-company tutor and apprentice is:
a) Symmetric
b) Asymmetric
2. What kinds of obstacles you may encounter during communication process?

a) Language barrier
b) Cultural barrier
c) External noise
d) All the above
3. The process of critical thinking is:

a) Gather information -> Check objectiveness -> Evaluate data -> Define problem ->
Make a decision -> Present the results
b) Define problem -> Gather information -> Evaluate the data -> Check objectiveness
-> Make a decision -> Present the results
c) Gather information -> Evaluate data -> Check objectiveness -> Define problem ->
Make a decision -> Present the results

d) Define problem -> Check objectiveness -> Gather information -> Evaluate the data
-> Make a decision -> Present the results
4. In the process of critical thinking, the phase of evaluation the data will allow you to
check whether the data collected is consistent with the current state of science
TRUE FALSE

5. The author of Pareto principle is Vilfredo Pareto
TRUE FALSE

6. Ishikawa diagram is a tool to find the source of the problem
TRUE FALSE

7. Problem solving is:
e) Response to the problem

f) Finding the problem in the process and improving it before it occurs

g) All of the above
h) None of the above

8. . 8M, 4S, 5M+3M are the types of Ishikawa diagram

TRUE FALSE

14